Shipping policy

Shipping Policy

Thank you for shopping with Sireal. This Shipping Policy explains how orders are processed and delivered when you purchase from Sireal.

We currently ship exclusively within the United States.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or major holidays.

During periods of high order volume, processing times may be slightly delayed.

Shipping Time

We proudly offer free standard shipping on all orders within the United States.

Estimated delivery time:

  • 5–8 business days

Delivery times are estimates and may vary depending on:

  • Customer location
  • Carrier operations
  • Weather conditions
  • Holidays or peak shipping periods

Shipping Costs

  • Free Shipping: Available on all U.S. orders
  • No hidden handling fees or additional shipping charges

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take up to 48 hours to appear after shipment.

Shipping Carriers

We may use trusted national and regional shipping carriers to ensure reliable delivery.

Carrier selection may vary depending on destination and package size.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Sireal is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If additional assistance is needed, contact our support team and we will do our best to help.

Sireal is not responsible for lost or stolen packages confirmed as delivered by the carrier.

Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

We appreciate your patience and understanding in such situations.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Sireal
Website: Sireal.shop
Email: Contact@sireal.shop
Phone: +1 914-580-9657
Business Address: 145 Duane St, New York, NY 10013, United States