Privacy policy

Privacy Policy

At Sireal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Sireal collects, uses, and safeguards your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages viewed and browsing behavior
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraudulent transactions and unauthorized activity
  • Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers necessary for operating our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics and marketing service providers

These providers only receive the information necessary to perform their services.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Retention

We retain customer information only as long as necessary for business, legal, tax, or security purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Store Name: Sireal
Website: Sireal.shop
Email: Contact@sireal.shop
Phone: +1 914-580-9657
Address: 145 Duane St, New York, NY 10013, United States