FAQs
1. What does Sireal sell?
Sireal offers trendy women’s clothing in a wide variety of styles and sizes designed for customers across the United States.
2. Where do you ship?
We currently ship exclusively within the United States.
3. How long does shipping take?
Orders are typically delivered within 5–8 business days after shipment.
Processing time is usually 1–3 business days.
4. Do you offer free shipping?
Yes. We provide free standard shipping on all U.S. orders.
5. What payment methods do you accept?
We accept major credit cards and secure payment methods available at checkout.
6. Can I return my order?
Yes. We accept returns within 30 days of delivery for eligible items.
Returned items must be unused, unworn, and in original condition with tags attached.
7. Is return shipping free?
Yes. We provide free return shipping for eligible returns within the United States.
8. Do you charge restocking fees?
No. Sireal does not charge any restocking fees.
9. How long does it take to receive a refund?
Approved refunds are typically processed within 5–10 business days after the returned item is received and inspected.
10. How can I track my order?
You can contact our support team with your order number and purchase email address to receive tracking updates.
11. What should I do if I receive a damaged or incorrect item?
Please contact us within 7 days of delivery. Our support team will help arrange a replacement, exchange, or refund if applicable.
12. How can I contact customer support?
You can reach us using the contact information below:
Store Name: Sireal
Website: Sireal
Email: Contact@sireal.shop
Phone: +1 914-580-9657
Business Address: 145 Duane St, New York, NY 10013, United States